Terms & Conditions

Booking Terms and Cancellation Policy

  • All reservations require full payment when the booking is made. We reserve the right to cancel any booking due to arrive within 30 days that has an outstanding balance.
  • On arrival we require a valid payment card to be kept on file for any additional charges incurred throughout your stay.
  • Payment details will be kept securely on file 14 days after the original departure date of the reservation unless a future reservation with the same Guest Profile exists.
  • Any extra guests must be paid for upon arrival.
  • Cancellations outside of the below date ranges will incur a $25.00 cancellation fee, or you may choose to hold the full payment as a credit for a future booking. Credits are valid for 12 months from day of issuing. Cancellation within the following date ranges will result in forfeiture of the total payment.
    • Off-peak seasons: 7 days prior to arrival.
    • Peak seasons: 14 days prior to arrival.
  • Peak seasons are Summer school holidays, Easter weekend, long weekends, and local or special events.
  • Off-peak season is other periods outside peak season.
  • Seasonal campaigns may be promoted with a non-refundable cancellation policy. Where applicable this will be clearly displayed in the rate details during the booking process.
  • We do not refund for early departures, Covid or weather-related cancellations.
  • Prices are subject to change without notice.
  • Any extension to a booking is subject to availability. If there is an early departure prior, or late arrival to the reserved date, no refund will be made.

Registration
Upon arrival, please visit the reception and provide your booking details, confirm the number of people in your party and any other information as requested by the Management.
Base rate for all bookings covers 2 people, additional fees are applicable for additional guests.    

Arrival time
2.00pm at the earliest.

Departure time
10 am at the latest. Site must be vacated by this time.

Caravans/Motorhomes
All Caravans or Motorhomes must have a current electrical warrant of fitness. This is your responsibility, and electricity supply will be refused if conditions are not met.

Toilets
Chemical toilets must be emptied in the Dump Station.

Tents
Electricity can only be connected through an approved transformer or RCD lead.

Sites
Sites are to accommodate a caravan/motorhome and awning and 1 vehicle, or 1 family tent (or 2 x 2-person tents) and 1 vehicle only. There are to be no extra tents on sites with caravans/motorhomes, awnings, or additional vehicles.

Speed
Speed within the domain area is 10kph. Always drive with care, there are lots of children around.

Privacy Policy
This park is managed by the Belgravia Group and adheres to the Belgravia Group Privacy Policy including communication and marketing, which can be accessed in full here: https://www.belgraviagroup.com.au/privacy-policy/

We thank you for your cooperation and hope that you enjoy your stay.